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Quality Assurance Technician

Company: DataCare
Location: cupertino
Posted on: May 3, 2021

Job Description:

Do you have your AA/AS degree? Put it to good use as a QA Technician for DataCare!

DataCare Corporation ( is a profitable, growing software company located in San Jose/Cupertino, California developing web-based document and workflow management software. DataCare is the leading provider of workflow systems to self-insured, self-administered entities in California. DataCare is significantly committed to innovations in handling Workers' Compensation claims. Our primary tools are PHP, MySQL, JavaScript, Linux and Apache.

Under the direction of a manager of Datacare Corporation, the QA Technician will work with Business Systems Analysts and Software Engineers in meeting user needs. In addition, the QA Technician will assist in the maintenance and implementation of new procedures and policies to improve business systems efficiency.

Individuals typically enter our career path at the Associate level for the first several years of employment with DataCare. After meeting the expectations for promotion, the next step in the career path is the full QA Technician title and responsibilities. After again proving mastery of the required skills as a QA Technician, strong employees in the role move to the Senior level. Other opportunities to become a Team Lead or other specialized role may follow for those who are interested and qualified.

Work Specifics: Non-Exempt, eight (8) hour workday, Monday-Friday, working remotely in PST hours

Other responsibilities include, but are not limited to, the following:

Participate in the development of test plans

Execute manual testing of software systems with minimal supervision

Obtain management signoff for test plans and results

Document and track defects and ensure resolution

Assist in the organization of the QA process for fixes and enhancements to the production environment

Follow-up on action items resulting from technical issues and provide regular communication to Engineering and User Services team members.

Escalate issues to the appropriate team if unable to resolve.

Other responsibilities or duties as may be assigned.

Become an expert in the product, customer workflows and business context

Guard against regressions

Other responsibilities or duties as may be assigned


You'll get to see how your work empowers users.

We have never had layoffs since incorporating in 2003. Employees are our most valuable asset, we like to keep them for as long as possible.

We don't compete with each other, we work together against the competition.

We work reasonable business hours (no insane 80 hour a week death marches).

We're a local company, we don't need to impress out of state investors.

Full benefits, health insurance, 401k, etc.

The ideal candidate will have an AS/ AA degree or certificate in computer information systems, computer technology, or related field; or 1 - 2 years of experience in a software QA role. Other degrees accepted with appropriate experience/ potential. The ideal candidate must have the following:

Basic knowledge of databases and SQL

Basic understanding of web-based software platform architecture

Can test and validate functionality, user flows, and visual designs

Understands common UX patterns and user behavior

Experience working in a collaborative, team environment

Excellent problem solving and debugging skills

Strong attention to detail

Working knowledge of Windows and commonly used web browsers

Excellent verbal and written English skills.

Ability to plan and prioritize workload to meet deadlines, while planning and tracking status on several projects

Ability to adapt to constant business change and changing requirements

Working knowledge of commonly used software programming and business concepts, practices, and procedures

An ability to work well under pressure and multitask effectively in a fast paced environment

Ability to deliver positive, measurable results

Positive, high-energy attitude

Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.

*Requires DSL, fiber, or cable internet connection from home. 10 Mbps preferred or better. *

Keywords: DataCare, Cupertino , Quality Assurance Technician, Other , cupertino, California

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