I am Km Priya, a Technical Recruiter with Next Level Business
Services, Inc., one of the fastest growing IT staffing and services
firm in the nation specializing in staff augmentation for end to
end Enterprise IT Solutions. I viewed your resume on one of the job
boards; I understand that you may be actively looking for new
opportunities. I am trying to fill up a full time position for one
of our major clients. More about this role is provided
Architecting and designing implementations with the ServiceNow
Develop roadmap and blueprints to enable client transition to
Service based organization with clear, realistic, and pragmatic
goals that are aligned with strategic direction
Demonstrated consulting expertise (gather requirements, problem
solve and recommend) in mid-sized and large (Fortune 500) customer
Demonstrated ability to achieve high level of Customer
Satisfaction on all consulting engagements
Planning and managing discovery/ assessment activities and
defining high-level program/action plans
Identifying opportunities to drive more value from an
organization's IT strategy through targeted areas contributing to
improved business performance and innovation by addressing
constantly changing business needs.
Understanding the business implication of process-centric IT in
striving to achieve process excellence
Ensuring continuity for customer from pre-sales to delivery
Actively develop practice IP by driving continuous improvement
of the processes, standards, policies, working methods, and
Bachelors degree in Information Systems or related field.
10+ years of experience in IT Infrastructure and Application
5+ years of Consulting experience (client facing)
5+ years of leadership level experience with Enterprise
Management tools (such as IBM Tivoli, BMC, CA, HP) and IT Service
Management tools such as ServiceNow, BMC Remedy etc.,
ITIL Certification (Practitioner or Service Manager
ServiceNow certification (Implementation certification is
Strong knowledge of SDLC Methodologies such as Waterfall, Agile,
Expert level knowledge in ServiceNow scripting and Web
Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP/S, etc.)
Deep understanding of the application development lifecycle
process, including requirement analysis, quality assurance, design,
scheduling, implementation, issue tracking, version control and
Demonstrated Enterprise Architecture skills, especially in
Enterprise System Management and IT Service Management space
Ability to socialize ideas, make recommendations and gather team
consensus to move projects forward.
Additional preferred qualifications include:
Ability to handle multiple and competing priorities
Ability to develop and achieve clear, realistic, and challenging
goals that are aligned with targeted business results.
Self-motivated and able to lead and excel in a high pressured
Experience developing growth strategies and related marketing
material for IT Service Management, Cloud, and other
infrastructure-related technologies and/or services.
High level of motivation and commitment.
Ability to operate and deliver independently without significant
Next Level Business Services, Inc.
An ISO 27001 and 20000-1 Certified & Minority Business
Phone: +1 (904-322-7037)
All your information will be kept confidential according to EEO
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