Quality Engineering Lead - Apple Digital Support We’re a diverse
collection of problem solvers and doers, continually reimagining
our products, systems, and practices to help people do what they
love in new ways. This is a deeply reciprocal place, where
everything we build is the result of people in different roles and
teams working together to make each other’s ideas stronger. That
same real passion for innovation that goes into our products also
applies to our practices, strengthening our dedication to leave the
world better than we found it. Apple’s Application Strategy and
Engineering team is looking for a passionate Software Quality
Engineer to contribute to design, analysis and certification of our
support apps. We are looking for someone who is equally passionate
about quality and using lightweight processes to consistently
achieve it. The role would also involve interacting with
cross-functional engineering and product teams to test features,
perform root cause analysis, and drive the quality of out
5+ years experience in software quality assurance testing.
Experience as a team lead preferred.
5+ years experience testing iOS native and Safari-based web
applications. Expertise with tools like XCode, Charles, Git a
Familiarity with Agile methodologies and Scrum processes.
Unparalleled written and verbal communication skills, with the
ability to abstract technical conversations for non-technical
Attention to detail. A passion to get the little things
Familiarity with testing technologies such as XCUITest, Ruby,
Cucumber is a plus.
Description In this role, you will work in a fast-paced, dynamic
environment and be directly responsible for: - The quality of
Apple’s customer support experience, including consistent
functionality, performance, and stability. - Understanding new and
existing feature implementations in order to craft informed, robust
testing charters. - Authoring test scenarios, scripts, and plans. -
Executing functional, performance, and stability. - Write
automation test scripts using in house tools and Xcode -
Identifying and reporting defects, inclusive of first-level root
cause analysis and consistent steps to reproduce. - Championing
quality efforts beyond test execution, including collaborating with
test automation engineering teams, product management teams, and
engineering program teams.
Education & Experience
Bachelors Degree in Computer Science, Computer Engineering,
Electrical Engineering, or equivalent experience required.
Apple is an equal opportunity employer that is committed to
inclusion and diversity. We take affirmative action to ensure equal
opportunity for all applicants without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, Veteran status, or other legally protected
characteristics. Learn more about your EEO rights as an applicant
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